Terms of Use and EULA

Last Updated: July 17th, 2025

These Terms of Use (“Terms”), together with our Privacy Policy, End User License Agreement, and all documents referenced herein (collectively, the “Agreement”), constitute a legally binding contract between Casegawd Media LLC, a company incorporated in Texas, USA (“Casegawd,” “we,” “us,” or “our”), and you (“you,” “User,” or “Customer”).

This Agreement governs your use of Avlix, our digital service offered under the Avlix brand. It outlines the rules and conditions that apply to your access to and use of Avlix services and software (collectively, the “Services”), including your selected subscription plan and any optional features or upgrades, as described on our Services & Pricing page.

By accessing, using, purchasing, or subscribing to any of our Services, you acknowledge that you have read, understood, and agreed to be legally bound by this Agreement.

By clicking “Subscribe,” “Start,” or similar buttons, creating an account, or using our Services, you confirm your agreement to these Terms, including the recurring billing and cancellation provisions, and acknowledge that you have been provided with clear information regarding your cancellation rights.

If you do not consent to this Agreement, you must refrain from accessing or using the Services.

IMPORTANT NOTICE: Mandatory Arbitration and Class Action Waiver (U.S. Customers)

If you encounter a complaint, dispute, or issue, you agree to first attempt an informal resolution by contacting us via the Support Centre or mailing Avlix at:

1333 Old Spanish Trail Ste G 205, Houston, TX 77054, USA

Should we fail to resolve the matter informally or through negotiation within 120 days, you and Avlix agree to submit any unresolved disputes to binding arbitration rather than court proceedings, waiving your right to a jury trial for any claim (“Claim”). A Claim includes any controversy, dispute, counterclaim, or issue arising from these Terms, End User License Agreement, Privacy Policy, your purchases, communications with us (direct or via third parties), or any facet of our relationship.

Arbitration will proceed under the American Arbitration Association’s Consumer Arbitration Rules (“AAA Rules”), accessible at www.adr.org or by calling 1-800-778-7879. The parties will mutually select a single arbitrator, or one will be appointed per AAA Rules if no agreement is reached. The arbitration will occur in English in Houston, Texas, or via telephone if mutually agreed, with the arbitrator’s decision being final and enforceable in any court of competent jurisdiction. The arbitrator holds sole authority to interpret these Terms, this arbitration clause, and related policies, including determining arbitrability. Filing and arbitrator fees align with AAA Rules; each party bears its own additional costs (e.g., attorney fees).

This arbitration clause does not bar you or Avlix from seeking remedies through federal, state, or local government agencies or filing qualifying claims in small claims court. Either party may also seek provisional relief (e.g., injunctions) from a court without waiving arbitration rights. The Federal Arbitration Act (9 U.S.C. §§ 1–16) governs, with Texas substantive law applying otherwise, excluding conflict-of-law principles.

Class Action Waiver

Neither you nor Avlix may serve as a class representative, private attorney general, or join a class of claimants for any Claim. Claims must be arbitrated individually, not combined with others. If any part of this section is deemed invalid, that portion is severed, but the rest remains effective, except if the class action waiver is unenforceable, making the entire arbitration provision void. Non-arbitrable disputes will be exclusively resolved in Texas state or federal courts.

This section survives the end of your relationship with Avlix.

30-Day Opt-Out

You may opt out of this arbitration and class action waiver by emailing a written notice via our Support Centre within 30 days of accepting these Terms. Without such notice, you are bound to arbitrate per these terms; opting out also frees us from them. By agreeing, you waive jury trial rights, potentially face limited discovery or appeal options compared to court, and may only pursue individual claims — not class or representative actions.

Arbitration lacks a judge or jury, and court review of awards is limited. However, an arbitrator may grant the same individual relief as a court (e.g., injunctions, statutory damages) and must adhere to these Terms as a court would.

Eligibility, Registration, and Account Security

By signing up for, accessing, or purchasing any products or services from Avlix (“Avlix,” “we,” “us,” or “our”), you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, whichever is greater. If you are under 18 or below the legal age of majority in your region, you are not eligible to use our Services, and we will not provide them to you.

If you are registering or using the Services on behalf of another individual, entity, or organization, you assert that you have the authority to legally bind that party to this Agreement and to act on its behalf for all interactions related to the Services and this Agreement. You also ensure that every person within your organization adheres to these Terms of Use, the End User License Agreement, and any additional policies we provide.

When registering, you must submit accurate and complete information and maintain its accuracy throughout your use of the Services. You alone are responsible for keeping your username and password confidential and secure.

Prohibited Persons

U.S. trade sanctions and export control laws prohibit certain individuals and entities from using our Services. These restrictions prevent Casegawd Media LLC and its affiliates from conducting all or specific business activities with designated sanctioned countries (“Sanctioned Country”) or with individuals, organizations, entities, or domain names identified as Specially Designated Nationals (“SDN”) by the U.S. Office of Foreign Assets Control (OFAC).

If you reside in a Sanctioned Country, are listed as an SDN, or are affiliated with an SDN, you may not register, subscribe, or use our Services, as determined solely by Casegawd. Attempting to sign up, purchase, or use the Services from a Sanctioned Country or as a prohibited person constitutes a significant breach of this Agreement, resulting in immediate account termination without the possibility of recovering any data or fees paid, including prepaid amounts.

Avlix License and Use of the Services

Scope of License

Casegawd grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to install and use the Avlix software necessary to access the Services on the number of devices covered by your purchased subscription plan, for the duration of your active subscription.

Each subscription authorizes the activation of the Avlix software on a single device at a time. If you wish to move your license from one device to another, you must request approval from us, which may be granted at our sole discretion.

To use the Services on multiple devices simultaneously, you must acquire separate licenses for each device or purchase a multi-device plan where available.

This license grants you the right to use the Avlix software solely for accessing and using the Services in accordance with these Terms.

The Avlix software (including any updates, upgrades, enhancements, or modifications) and any associated documentation (such as purchase confirmations, subscription details, or product information) are the exclusive property of Casegawd Media LLC or its licensors. All intellectual property rights related to the Avlix software and its accompanying materials are owned by Casegawd or its third-party licensors.

The Avlix software is licensed to you, not sold, and all rights not expressly granted to you under these Terms are reserved.

If you do not agree to the terms of this license, you must cease all use of the Services and cancel your account.

Limitations on Use

You are prohibited from reverse-engineering, decompiling, or disassembling the software. You may not rent, lease, lend, sublicense, transfer, or host the software for others. The software is a unified product and cannot be divided for use across multiple devices beyond your licensed allocation.

It may include mechanisms to prevent unauthorized copying or require specific validation for operation, and it is illegal to duplicate the software without authorization or bypass these protections.

Access Restrictions

You may only access the Services through interfaces and methods provided or approved by Casegawd Media LLC. Unauthorized access, such as through unlicensed software or clients, is not permitted.

Redistribution

Redistributing the Services or granting others access to them is forbidden unless you have a separate reseller or distribution agreement with Casegawd Media LLC explicitly allowing such actions. To request permission for business or reseller use, contact us via the Support Center.

Compatibility Requirements

You are responsible, at your own cost, for obtaining and maintaining all devices, internet access, telecommunications equipment, and networks required to use the Services. Casegawd is not liable for service interruptions or failures caused by issues with your equipment or connectivity beyond our control.

Software Updates and Enhancements

We may periodically improve, upgrade, modify, or enhance the Software to maintain its effectiveness or adapt to new needs. Your continued use of the Software following such changes indicates your acceptance of these Terms.

Technical Support

Unless otherwise stated, Casegawd offers technical support for the current Software version through our Support Center. You must provide sufficient details, as determined by us, to assist with troubleshooting. By using our support services, you allow us to access your account and device as needed to address your issue, and you are responsible for supplying any required license keys or information.

Support Eligibility

We will not provide technical support if:
(a) you violate this Agreement; or
(b) your support need arises from:
(i) using the Software outside its specified system requirements,
(ii) unauthorized modifications to the Software by you or a third party, or
(iii) your refusal to apply updates or fixes we recommend.

Remote Access Support

In certain cases, resolving issues may require our support team to remotely access your device as part of our technical support services. Additional details and disclaimers about remote access are available in our Support Center documentation.

Third-Party Components

Casegawd collaborates with third-party providers to enhance our Services, integrating components or libraries that improve ad-blocking functionality. These may include tools for performance optimization or data processing, sourced from reputable partners. Specific third-party components are detailed in our technical documentation, and their use complies with applicable licensing terms.

Service Operation

When you use our Services, the Software operates in the background to block ads and enhance your online experience. We may automatically collect data about your interactions with the Services and the devices on which they are installed, including information from connected devices on the same network. To deliver effective ad-blocking, we may analyze and store data such as website URLs, traffic patterns, and related metadata, with your explicit consent to this collection as outlined in our Privacy Policy.

Data Breach Monitoring

Casegawd engages a third-party provider to periodically check for data breaches using a database of publicly available breach information, based on the email address you provide. We are not responsible for the accuracy or completeness of these results, nor are we affiliated with listed websites or brands. While we offer breach insights, we do not guarantee prevention or detection of all breaches, as no service can fully eliminate such risks. We may also perform these checks on your behalf to inform you of potential past exposures to known breaches.

Modification and Updates of the Services

Casegawd Media LLC may periodically adjust or update the Services, including their features or functionality, as needed for legal compliance, security enhancements, operational stability, technological advancements, or to improve the user experience.

You consent to automatic updates being applied to the Services on your device. If we make significant changes to the Services, we will notify you in advance, giving you the option to discontinue use and cancel your account.

This does not alter your refund rights (detailed below), meaning you can still request a full refund if you cancel within the applicable period after starting or renewing your subscription, regardless of whether the cancellation stems from our modifications.

Subscription Terms and Automatic Renewal

Initial Term and Renewal

Your subscription begins with the term you choose at purchase (e.g., monthly or 12 months), known as the “Initial Term.” Unless it’s a trial offer, the Services will automatically renew for the same duration (each a “Renewal Term”) as the Initial Term. Together, these are referred to as the “Term.” All subscriptions renew automatically at the end of the Term unless you cancel beforehand. To avoid charges for the next term, cancellation must occur before the Term ends.
By purchasing a subscription, you agree that your plan will automatically renew and that your payment method will be charged at the start of each new billing cycle, unless you cancel before the current Term ends. This recurring billing agreement continues until you cancel through your Account Panel.
We’ll send a renewal notice 30 days prior to auto-renewal to the email linked to your Avlix account, with a reminder also appearing in your control panel. We may adjust your Renewal Term to optimize service delivery, notifying you via email if this occurs. It’s your responsibility to keep your account email and details current.

Promotional Discounts

If you receive a discount on your Initial Term, subsequent renewals will occur at the standard, non-discounted rate listed on our pricing page at that time. You authorize Casegawd Media LLC to charge this fee to your payment method per the Pricing, Billing, and Payment terms below.

Renewal Exceptions

Automatic renewal will not apply if you’re in a dispute with Casegawd Media LLC or have initiated a chargeback we’ve successfully contested. Disputed charges cannot be refunded.

Continuous Protection Features

Our Continuous Protection Service includes access to additional benefits, available only if auto-renewal is enabled in your account’s ‘My Services’ section and an active billing relationship is maintained. Disabling auto-renewal restricts access to these benefits within 48 hours, restorable only by reactivating the billing relationship.

Pricing, Billing, and Payment

Please note: Your subscription involves a recurring payment obligation. Unless you cancel before the end of the current Term, your subscription will automatically renew and your payment method will be charged accordingly.

Pricing

All prices are in U.S. dollars (USD) and may change due to market shifts, cost adjustments, service discontinuation, advertising errors, or other circumstances. Casegawd Media LLC reserves the right to update pricing as needed.

Price Change Notifications

Significant price changes will be communicated via email, with up to 30 days’ notice for annual plans and 10 days for monthly plans. You are responsible for reviewing these notices.

Billing and Payment Obligations

You are liable for all charges, taxes, and fees under your account, due by the date specified in your billing statement or invoice.

Automatic Renewals

Renewing subscriptions are charged at the current rate at renewal time, with prior notice of any price changes.

Pricing Plans

We offer various plans and add-ons to suit your needs, detailed on our pricing page. Introductory or promotional rates on your Initial Term revert to standard pricing upon renewal.

Billing Process

Charges are based on your selected plan, the number of devices covered, and any additional services. Monthly billing occurs in full-month increments. If a full charge attempt fails, we may retry in smaller increments totaling the subscription cost or adjust your plan to a shorter term.

Payments

You agree to pay all fees listed on our pricing page at purchase, charged automatically to your linked payment method monthly or per Renewal Term unless canceled before the Term ends. Charges occur on the renewal date (e.g., monthly plans are billed at the cycle’s end). If your payment method expires or blocks auto-charges, you must update it to maintain access; failure to renew terminates your Services, and queued data cannot be recovered. You must keep billing details accurate. We accept select prepaid methods.

Billing Support

If you notice any billing issues or discrepancies, you are responsible for notifying us promptly. We are committed to assisting you and will make every reasonable effort to resolve any billing-related concerns.
For any questions regarding billing, please reach out to our billing support team, which is available 24/7.
We kindly request that you contact Avlix directly to attempt to resolve any billing matters before initiating a chargeback through your bank or payment provider.

Cancellation, Termination, and Refunds

Cancellation Options

You may cancel your Services anytime during the Term via the ‘My Services’ section in your control panel or through the Support Center. If you cancel mid-Term after full payment, you retain access until the Term ends, subject to these Terms and our termination rights.

Separate Subscriptions

Each subscription or add-on is billed independently. Canceling one service leaves others active, requiring separate management.

Refunds for 12-Month Plans

For annual plans, you may cancel and request a refund within 30 days of enrollment or renewal for a full refund of the current Term’s payment. Contact our billing team via the Support Center.

Refunds for Monthly/Quarterly/Bi-Annual Plans

For shorter plans, you may cancel and request a refund within 14 days of enrollment or renewal for a full refund of the current Term.

Refunds for Add-Ons

Additional services (e.g., Enhanced Ad Blocking, Multi-Device Support, Priority Support) must be canceled and refunded within 14 days of purchase or renewal. Contact billing via the Support Center. Refunds apply only if these conditions are met, unless required by law.

Statutory Cancellation Right for UK and EU Consumers

If you are a consumer located in the United Kingdom or European Union, you have a legal right to cancel your subscription within 14 days of your initial purchase or renewal, without giving any reason, under the Consumer Contracts Regulations 2013. To exercise this right, you must contact us via the Support Center within this period. This statutory right is independent of and does not affect any additional refund options outlined above.

Termination by Avlix

We may suspend or terminate your access if we reasonably believe you’ve breached this Agreement or if your use risks harming our systems, potentially without notice. No refunds are issued for such terminations.

Effects of Cancellation or Termination

If you cancel mid-Term but have paid in full, you retain access until the Term ends. Otherwise, upon cancellation or termination, you must stop using the Services immediately, and access will cease.

Use of Your Personal Information

Avlix collects, uses, and shares your personal information as outlined in our Privacy Policy, which is incorporated herein by reference.

Remote Technical Assistance: Guidelines and Notices

Avlix may provide Remote Technical Assistance ("RTA") as part of our support offerings. Should RTA be required, suggested, or utilized, please take note of the following details:

Device Interaction

Our technical support personnel ("Support Staff") may remotely connect to your device, potentially viewing personal or sensitive information present during the session.

Content Adjustments

Support Staff may edit, remove, or reorganize data on your device or any linked storage systems to address technical concerns.

Possible Impacts

Actions taken by Support Staff during RTA might occasionally cause data corruption, loss, or reduced device performance.

Information Exchange

To deliver effective assistance, Support Staff may transfer files (e.g., logs or diagnostic tools) to or from your device as part of the support process.

Your Duties When Using RTA

• Data Security: You are fully responsible for backing up all files, applications, or other data on your device before requesting RTA or allowing remote access.
  
• Privacy Safeguards: Close or secure any sensitive content in advance of the session.
  
• Legal Authority: You must have permission to approve RTA access, especially if acting on behalf of an organization.
  
• Engagement: Stay available throughout the session to provide login credentials or respond to Support Staff requests.
  

RTA Notices and Limitations

• Your Responsibility: You assume all risks linked to the use of RTA.
  
• Support Staff Capabilities: By using RTA, you authorize the installation of tools, system inspections, and remote operation of your device.
  
• Data Visibility: Some personal content may be visible to Support Staff during troubleshooting. Exposure is limited to what is necessary.
  
• No Accountability for Losses: Avlix disclaims liability for any loss or damage to data or software incurred during RTA, even if caused by technical intervention.
  
• Service “As-Is”: RTA is provided without warranties—explicit or implied—about outcomes or fitness for specific purposes.
  
• Damage Waiver: Avlix is not responsible for indirect or consequential damages (e.g., data loss or lost profits) resulting from RTA, regardless of legal theory.
  

Intellectual Property Ownership

All logos, marks, and distinctive elements within the Services are the property of Avlix or our collaborators and licensors. We maintain exclusive rights to all intellectual property tied to the Services. You agree not to disrupt, challenge, or diminish these rights in any way.

Warranty Restrictions

Unless explicitly outlined in these Terms and to the maximum extent allowed by the laws of the State of Texas and the United States, Avlix—along with our affiliates, personnel, representatives, vendors, and licensors—rejects all warranties related to the Services, including those for reliability, specific applicability, or non-interference with third-party rights.

Risk Acknowledgment and Indemnification

Usage Risks

You access and use the Services, including any resulting information, at your own discretion and peril. Avlix does not manage or take responsibility for data traveling through external networks or the internet, except within our own systems.

Indemnity Promise

You agree to shield, defend, and absolve Avlix, our leadership, team, agents, licensors, suppliers, and any third-party partners (collectively, "Protected Parties") from all claims, losses, expenses, damages, and legal fees stemming from:

• Your failure to adhere to these Terms or related policies;
  
• Your violation of relevant laws or rules.
  

Should a Protected Party face a claim you are obligated to cover, we may, at your expense, take charge of its defense. You may not settle any such claim without our prior written approval.

General Provisions

These Terms are governed by the laws of the State of Texas, USA. We may update these Terms at our discretion, with changes effective upon posting online. Your continued use of the Services after such changes indicates acceptance of any modifications. For questions or support, contact us via the Support Center.

Liability Restrictions

To the maximum extent allowed under Texas and U.S. law, Avlix—along with our officers, directors, staff, representatives, contractors, distributors, or suppliers—shall not be responsible to you or any third party for lost revenue, business disruptions, or any indirect, special, punitive, exemplary, or consequential damages arising from:

(i) Service interruptions or unavailability;
(ii) Bugs, viruses, malware, or similar threats transmitted through the Services by external parties;
(iii) Mistakes or gaps in content, or losses/damages from using content shared, stored, or accessed via the Services;
(iv) Information shared as required by these Terms or our Privacy Policy.

Our total liability to you or any third party claiming through you, for any reason and regardless of the legal basis, is capped at the fees you paid to us (if any) in the 12 months prior to the claim. For subscriptions longer than 12 months, liability is limited to the fees paid for that subscription term. Avlix is not accountable for Service delays or failures caused by your noncompliance with these Terms. This liability restriction remains effective even after these Terms end.

Assignment and Delegation

By Avlix

We may, at our sole discretion, transfer or assign any portion of our rights or obligations under these Terms to another party without your approval. We may also employ subcontractors or agents to fulfill our responsibilities or exercise our rights, without needing your consent. If you disagree with any such transfer, your option is to stop using the Services and terminate your account.

By You

You may not transfer or assign your rights under these Terms without our explicit written permission, which requires a satisfactory review of the transferee’s creditworthiness and their completion of the Avlix registration process. To request a transfer, contact our Support Team.

Notifications

We will send notices about your Services or these Terms to the email address linked to your Avlix account or via your account dashboard. It is your duty to keep your contact information up to date with us.

Complete Agreement

These Terms, including any referenced documents and updates we may issue, represent the full understanding between you and Avlix regarding the Services. They replace all prior agreements related to this subject matter. Any additional items or support provided by Avlix fall under these Terms unless explicitly stated otherwise. If there’s a conflict between these Terms and another document, these Terms take precedence. References to singular/plural or gender are interchangeable as context requires.

You further acknowledge that all legally required disclosures regarding subscription terms, renewal processes, payment obligations, and cancellation rights have been provided in a clear and accessible manner.

Severability

These Terms will be enforced to the fullest extent permitted by law. If any part is deemed invalid or unenforceable, that part will be adjusted or interpreted to align with its intended purpose while remaining valid, and the rest of the Terms will remain fully effective.

No Waiver

Avlix reserves all legal rights to enforce these Terms. Our failure to act on any right or remedy does not waive that right or remedy now or later. No waiver of any term is valid unless explicitly written and signed by both you and us.

Third-Party Rights

These Terms do not grant any enforcement rights to third parties under laws like the Contracts (Rights of Third Parties) Act 1999 or similar local statutes.

Contact Information

If you have any questions, concerns, or feedback, you can contact us through our Support Center, or by sending postal correspondence to the following address:

Avlix
Operated by: Casegawd Media LLC
1333 Old Spanish Trail Ste G 205
Houston, TX 77054
United States