Commitment to Your Privacy

Avlix is a brand operated by GrowEpic Corp, a U.S. company incorporated in the state of Wyoming. Full details about our company are provided at the end of this document.

The handling of your personal information is governed by applicable privacy laws and regulations, including but not limited to:

• The UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018 (UK);
• The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA);
• The General Data Protection Regulation (GDPR) (EU Regulation 2016/679);
• The Personal Information Protection and Electronic Documents Act (PIPEDA);
• And any other applicable privacy-related laws or regulations based on your jurisdiction or future legal developments.

Under these laws, we act as the “Controller” of your personal information, meaning we determine the purposes and methods of its processing.

At Avlix, we place a high priority on safeguarding your personal information and respecting your privacy. Our aim is to ensure you feel secure knowing that your data is well-protected while under our care.

The Privacy Policy that follows details how we, along with trusted third-party partners, gather and utilize the personal information of our clients, vendors, and website visitors. If you fall into one of these categories, we encourage you to review this policy thoroughly to ensure it aligns with your expectations.

We only process your personal information when legally permitted. Typically, we rely on the following justifications:

• To carry out obligations under a contract we are entering into or have already established with you;
• To pursue our legitimate business needs (or those of a third party), provided these do not conflict with your privacy rights or fundamental interests;
• To meet legal or regulatory requirements that apply to us.

As a general rule, we do not depend on your consent to process your personal information, except when sending you marketing messages from third parties via email or text. You can opt out of these communications at any time by reaching out to us via the Support Centre.

California Privacy Notice (CCPA / CPRA)

This section applies to California residents under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

We collect the following categories of personal data:

• Identifiers (e.g., name, email, IP address)
  
• Commercial data (e.g., service usage and purchases)
  
• Device and usage information
  
• Inferences for service improvement
  

We do not sell or share personal data for monetary value.

Your rights under CCPA include:

• Know what personal data we collect and use
  
• Request access or deletion of your data
  
• Correct inaccurate data
  
• Opt out of data sharing (if applicable)
  
• Non-discrimination for exercising your rights
  

To make a request, contact us at our Support Centre. We will verify your identity before fulfilling your request.

Privacy Policy

Personal Information We Handle

This Privacy Policy governs the personal data collected or processed by Avlix (as detailed below (referred to as "Personal Information"). We encourage you to also review our Terms of Use and Billing Conditions, which are incorporated into this document by reference. By using our services (collectively, the "Services"), you agree to our data practices and confirm that you have read and understood this Privacy Policy.

Updates to This Privacy Policy

Avlix may revise this Privacy Policy periodically to align with legal requirements or to reflect updates to our Services, consistent with our Terms of Use. If a change significantly impacts your rights under this policy, we will inform you in advance. Modifications will not apply to past actions, and unless a change is mandated immediately by law, we will provide reasonable notice before the updated terms take effect. If you do not agree with this Privacy Policy, please refrain from accessing or using our Services.

What Personal Information We Collect

Information You Provide

When you create an account with Avlix, we store the essential details you share with us to set up and manage your account. This includes:

• Your full name,
• Email address,
• Phone number,
• Password, and
• Payment details (if applicable).

Information Gathered Through Use

We collect and retain Personal Information as you engage with our Services or interact with  Avlix. This occurs, for instance, when you:

• Update your account settings in the app,
• Reach out to us via phone or email,
• Purchase or download additional features,
• Activate or switch devices linked to your account, or
• Submit information through forms on our website.

Additionally, we keep records of the Services you acquire, including activation details, purchase dates, and any support-related inquiries you raise.

Automatically Collected Data

We may gather information about the device you use to access our Services, such as its IP address or unique device identifiers. If you use our mobile application, your device might also share location data with us, though most devices allow you to turn off this feature if desired.

Cookies on Our Website

Avlix utilizes cookies and related technologies to collect data that helps us gain insights into and enhance the usability, efficiency, and performance of our website. Cookies are small files transmitted to your browser and stored on your device. We deploy these cookies to gather broad details about your visits to our site, your interactions with our ad-blocking services, your device’s configuration, and how it engages with our offerings. This data is logged and used to analyze website traffic, monitor downloads, and refine our site to ensure a superior online experience while elevating our customer support.

Essential Cookies

These cookies are vital for you to navigate our website and access its key features, such as secure areas or settings you’ve selected. Without them, services you rely on—like secure access or billing features—cannot be delivered effectively.

Performance Cookies

These cookies track how you use our website, gathering anonymous data to help us improve its functionality. They do not capture information that identifies you personally; their sole purpose is to enhance the site’s operation.

Functionality Cookies

These cookies enable our website to recall your preferences, such as device settings, to deliver a more customized and efficient experience tailored to your needs.

Advertising Cookies

These cookies allow us to serve advertisements relevant to your interests. They also cap the frequency of ads you see and assist in assessing the impact of our advertising efforts. Placed by third-party advertisers or networks with our consent, they note your visits to our site, sharing this information with entities like ad providers. We utilize analytics data and DoubleClick cookies for advertising purposes. You can opt out of DoubleClick cookies by visiting Google’s advertising opt-out page (https://policies.google.com/technologies/ads)  or disable Google Analytics tracking at their opt-out page. Google’s website offers further details on their Policy for Interest-Based Advertising and Location (https://support.google.com/adspolicy/answer/143465?hl=en-GB). 

Other Tracking Tools

We may also employ additional internet technologies, such as web beacons or pixel tags, to work alongside cookies and evaluate your engagement with our services. For instance, we might include web beacons in emails to confirm when you’ve opened a message from Avlix.

Controlling Cookies

You can disable cookies by adjusting your browser settings—consult your browser’s help menu for instructions. Note that disabling cookies may affect our website’s performance, potentially preventing you from accessing certain sections or features. Unless you’ve set your browser to block cookies, our system will deploy them when you access our site.

We use the following cookies on our website to ensure the functionality, security, and efficiency of our services:

Personal Information Concerning Minors

The services provided by Avlix are designed for individuals who are legally capable of entering into binding agreements. As such, Avlix does not knowingly collect Personal Information from individuals under the age of eighteen (18). If you are under eighteen (18) or otherwise unable to enter into a legally binding contract, please refrain from using our services. Should Avlix discover that it has inadvertently obtained Personal Information from a minor, we will promptly delete such data from our records.

How We Utilize Your Personal Information

Avlix uses your Personal Information to deliver and enhance our ad-blocking services, ensuring a seamless and effective experience for you. Specifically, we process your data to:

• Provide access to and maintain the functionality of our services,
• Manage and support your account,
• Share updates, announcements, or changes related to our services,
• Handle payment transactions,
• Compile and assess reports on user trends and service usage,
• Evaluate and improve the precision, performance, ease of use, and appeal of our offerings,
• Refine the content and capabilities of our services, and
• Customize the content and advertisements you encounter while using our services.

To achieve these goals, we may reach out to you via desktop notifications, live chat, email, or—where you have explicitly agreed—SMS/text messages.

If you have subscribed and provided clear consent, you permit Avlix to occasionally contact you via SMS/text messaging for purposes such as account updates or billing notifications. You can easily discontinue these messages by opting out—simply reply "STOP" to end all future SMS communications from us.

If you’d like to adjust how we handle your information, please review your options below. Note that withholding certain Personal Information may limit our ability to offer you full access to our services.

Automated Decision-Making

Automated decision-making occurs when a system processes personal information to reach a conclusion without human involvement. Avlix may employ automated decision-making under the following conditions:

• When we inform you of the automated decision and provide you with a 21-day period to request a manual review;
• When it is necessary to fulfill our agreement with you, with appropriate safeguards in place to protect your rights;
• In specific cases, with your clear written permission and with measures to ensure your rights are upheld.

You will not face decisions with a substantial effect on you based purely on automated processes unless we have a legal justification for doing so and have notified you accordingly. Currently, we do not anticipate using automated methods to make decisions about you. However, should this approach change, we will notify you in writing.

How We Handle Your Personal Information

Avlix does not disclose your personal data to third parties for their marketing purposes. However, to meet your needs as a customer and deliver our ad-blocking services effectively, we may share your information in the following ways:

• With our customer service and technical support teams, who assist with tasks such as managing correspondence, engaging with customers and potential users on our behalf (including through social media platforms), organizing promotional activities, maintaining IT infrastructure, and enhancing internal systems and processes;
• With authorized entities, such as government agencies or regulatory bodies, when required by law;
• With other parties when we are legally compelled to share your data (e.g., to aid in crime prevention or detection) or when it is essential to safeguard our property, rights, staff safety, or to comply with legal obligations, court orders, or governmental directives;
• In the event we decide to sell, transfer, or merge portions of our business or assets, or if we pursue acquiring or merging with another entity. Should our business structure change, the new owners may use your personal data as outlined in this Privacy Policy;
• With your explicit consent, which you may revoke at any time by using the unsubscribe option in our emails or by submitting a request via our Privacy Preferences Form.

We mandate that all third parties we work with uphold the security of your personal data and handle it in compliance with applicable laws. These third-party providers are not permitted to use your data for their own purposes and are restricted to processing it only for the specific tasks we assign, following our directives.

How We Reach Out to You

Avlix may occasionally contact you through emails, SMS, desktop notifications, or other methods to share information such as:

• Alerts about issues detected with your service;
• Reminders regarding your account’s expiration;
• Updates on your service activity;
• Announcements about service or software improvements;
• Information on new or related offerings from Avlix or select partners (as outlined in this Privacy Policy);
• Details about enhancements to our services;
• Notices of pricing adjustments;
• Warnings about potential misuse or improper use of our services; and
• Invitations to provide feedback on your experience.

If you’d like to adjust the types of messages you receive or stop future communications entirely, you can do so by exploring the choices outlined in the "Your Options" section below.

How We Safeguard Your Information

General Security Measures

Avlix employs robust protections to prevent the loss, misuse, or unauthorized modification of your data. The Personal Information you provide is stored in secure environments, accessible only to designated personnel. While we strive to maintain a protected system that limits access to authorized users only, we cannot ensure absolute security despite our diligent efforts.

Secure Transaction Processing

To ensure safe credit card transactions when you order from us, payments made via our website are handled through a trusted payment gateway^[a], which operates under its own privacy terms. When you purchase or subscribe to our services online using a credit card, your payment details are transmitted to us using SSL (Secure Socket Layer) encryption—a widely accepted standard for securing data over the internet—or a comparable or advanced encryption method that may emerge as a future industry norm. For more information about our payment processors and their policies, which apply when you use their services, please consult their respective privacy statements.

Your Choices

Email Preferences

If you’d like to modify the kinds of emails you receive from Avlix  or stop receiving them altogether, you can update your preferences in your account settings via the control panel, use the unsubscribe link included in any email we send, or submit a request through our Privacy Preferences Form.

SMS Preferences

To discontinue receiving SMS messages from us, you can opt out by following the instructions provided in any SMS you receive or by submitting a request through our Privacy Preferences Form.

Updating Your Personal Information

You can view and edit the Personal Information we hold about you through your control panel. To correct any inaccuracies, adjust your details directly in the control panel or submit a request via our Privacy Preferences Form, including enough information to identify the error. To ensure your privacy and security, we take reasonable steps to confirm your identity before allowing access or making changes to your data.

Your Privacy Rights

Location and Transfer of Personal Information

Some of our third-party partners operate outside the United States, meaning your personal data may be transferred internationally as part of their processing activities.

When we transfer your personal data beyond U.S. borders, we take steps to ensure it remains protected by implementing at least one of the following measures:

• We transfer data only to countries recognized by U.S. authorities as providing an adequate level of data protection;
• We use contracts with specific terms approved by relevant U.S. regulatory bodies to govern the handling of your data by service providers;
• For U.S.-based providers, we may share data with those certified under frameworks like the Data Privacy Framework (or similar arrangements), which ensure comparable protections for data transferred to or from the U.S.; or
• We apply other safeguards recognized by U.S. law or regulatory authorities.

For users in the United Kingdom or the European Economic Area (EEA), where we transfer your personal data to the United States or other countries outside the UK/EEA, we ensure that appropriate safeguards are in place. These may include the use of Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office or the European Commission, adequacy decisions, or other legally recognized mechanisms that ensure your data is treated in accordance with applicable data protection laws.

For more details on how we manage international data transfers, including the specific methods we use, please reach out to us via our Support Center.

Your Rights to Access, Correct, Erase, or Restrict Your Data

Your Privacy Rights

Depending on applicable laws, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you to confirm we’re processing it lawfully (often called a “data access request”).
• Correction: You can ask us to update or fix any incomplete or incorrect personal information we have about you.
• Erasure: You can request that we delete your personal information if there’s no valid reason for us to keep processing it, or if you’ve objected to its use (see below).
• Object: You can challenge our use of your personal information when we rely on our legitimate interests (or a third party’s), especially if your specific circumstances justify an objection. You can also object to its use for direct marketing.
• Restriction: You can ask us to pause processing your personal information, such as while we verify its accuracy or purpose.
• Data Transfer: You can request that we provide your personal information to you or another party in a structured format.

To exercise these rights—whether to review, update, delete, object to, restrict, or transfer your personal information—please reach out to us via our Support Portal.

Fees for Requests

Typically, there’s no charge to access your personal information or exercise these rights. However, we may apply a reasonable fee if your request is clearly baseless or repetitive, or we may decline to fulfill it under such conditions.

Verification Process

To process your request, we may ask for details to verify your identity and confirm your entitlement to the information. This security step helps prevent unauthorized disclosure of your personal data.

Response Time

We aim to address all valid requests within 30 days. If your request is complex or you’ve submitted multiple requests, it might take longer, but we’ll inform you of any delays and provide updates as needed.

Links to Third-Party Websites and Services

Our website may include links to external sites operated by third parties (collectively, “Third-Party Sites”) for your convenience. Please be cautious when visiting these sites, as they have their own privacy policies, terms, and practices that govern how they collect and use your information. We strongly suggest reviewing those policies. Avlix expressly disclaims responsibility for any personal information you share with Third-Party Sites.

Resolving Disputes

If you have questions or concerns about how we use or share your personal information, please contact us using the details below. We’ll investigate and work to address any issues or complaints in line with this Privacy Policy’s principles.

If we can’t resolve your concern, you can follow the dispute resolution process outlined in our Terms of Use. Additionally, depending on your location, you may have the right to file a complaint with a relevant U.S. data protection authority, such as the Federal Trade Commission (FTC) or your state’s Attorney General.

If you are located in the United Kingdom and believe we are not handling your personal data in compliance with applicable laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/.

Contacting Avlix

For any inquiries or feedback about this Privacy Policy, please reach out to us through our Support Center at or via the following:

Avlix
Operated by: GrowEpic Corp
30 N Gould St Ste R,
Sheridan, WY 82801,
United States